Our Privacy Policy


Website: www.curestammering.com
Entity Name: CureStammering Institute

At CureStammering Institute, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with us online, or avail of our services. This policy complies with the relevant provisions of Indian laws, including the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We encourage you to read this Privacy Policy carefully to understand how your personal data will be handled.

1. Scope & Applicability

This Privacy Policy applies to:

  • All visitors to curestammering.com.
  • All individuals who register for our services, programs, online consultations, or events.
  • Any person interacting with CureStammering Institute through forms, emails, chats, or any online medium.

This policy covers both online and offline data collection related to our services.

2. Definitions

  • Personal Data: Any data that directly or indirectly identifies an individual, including name, contact number, email address, etc.
  • Sensitive Personal Data: Data relating to health, medical records, biometric data, passwords, etc., governed under Indian IT Rules, 2011.
  • User: Any individual accessing our website or services.
  • Data Controller: CureStammering Institute.

3. Information We Collect

3.1. Personal Information

We may collect the following information directly from you:

  • Full Name
  • Contact Information (Phone Number, Email Address)
  • Age, Gender, Date of Birth
  • Residential/Communication Address
  • Payment Details (when you purchase a service or product)
  • Health Information (speech disorders, stammering history, medical records if required for therapy)
  • Any other information you provide while contacting us

3.2. Automatic Information

When you visit our website, we may automatically collect:

  • Your IP Address
  • Browser Type and Version
  • Device Information
  • Date, Time, and Duration of Visit
  • Referring URL (which website you came from)
  • Pages Accessed and Links Clicked
  • Cookies and Tracking Data (see Section 7)

3.3. Data Collected from Third Parties

In some cases, we may receive information about you from:

  • Social Media (if you contact us via social platforms)
  • Payment Gateways (for transactions)
  • Affiliates, Business Partners, or Referring Sources

4. Legal Basis for Collection & Processing (Applicable in India)

We collect and process personal data based on:

  • Consent – when you voluntarily provide data.
  • Performance of Contract – when data is necessary to provide our services.
  • Legal Obligation – to comply with legal and regulatory obligations.
  • Legitimate Interest – for website improvement, security, research, etc.

5. Purpose of Data Collection

We collect your data for the following lawful purposes:

  • To provide speech therapy and related services.
  • To schedule appointments and consultations.
  • To maintain medical and health records (if required for your therapy program).
  • To process payments and issue invoices.
  • To communicate regarding services, offers, and updates.
  • To improve our website, services, and user experience.
  • To comply with legal obligations under Indian laws.
  • To handle grievances, complaints, and disputes.
  • For marketing and promotional purposes (only with your consent).

6. Disclosure of Personal Information

We do not sell, trade, or rent your personal data. However, we may disclose your data to:

  • Authorized Personnel within CureStammering Institute.
  • Third-party service providers assisting with:
    • Payment processing
    • Data analytics
    • Website hosting and IT services
  • Government Authorities or Law Enforcement Agencies, if required by law.
  • Legal Advisors, in case of disputes or legal proceedings.
  • Business Transfers, if CureStammering Institute is involved in a merger, acquisition, or sale of assets.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted advertisements. By using our site, you consent to our use of cookies.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: For analytics and website improvement.
  • Functional Cookies: For remembering preferences.
  • Advertising Cookies: For personalized ads (with your consent).

You can manage cookie preferences through your browser settings.

8. Data Retention Policy

We retain your personal data for as long as:

  • Necessary to fulfill the purposes mentioned above.
  • Required by applicable laws and regulations.
  • Necessary for legal defense purposes.

Once data is no longer needed, we securely delete or anonymize it.

9. Data Security Measures

We follow Reasonable Security Practices as per IT Act and SPDI Rules, 2011, including:

  • Encryption of sensitive data.
  • Firewalls and Intrusion Detection Systems.
  • Secure servers and restricted access to authorized personnel only.
  • Regular security audits and vulnerability assessments.
  • Secure disposal of data no longer needed.

While we implement strong safeguards, no data transmission over the internet is 100% secure. Users share information at their own risk.

10. User Rights (Under Indian Laws)

As a user, you have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Correction: Request correction of inaccurate data.
  • Right to Withdraw Consent: Withdraw your consent for processing.
  • Right to Deletion: Request deletion of data if no longer required.
  • Right to Grievance Redressal: File complaints with our Grievance Officer.

11. Children’s Privacy

Our website is not intended for children under 18 years of age without parental consent. We do not knowingly collect data from minors without parental/guardian approval.

12. Grievance Redressal Mechanism

As per Rule 5(9) of the SPDI Rules, 2011, we have appointed a Grievance Officer:

Grievance Officer Contact Details:
Name: [Grievance Officer Name]
Email: [Grievance Officer Email]
Phone: [Grievance Officer Phone]
Address: CureStammering Institute, [Physical Address]

You may contact the Grievance Officer to report privacy concerns or lodge complaints. We will acknowledge complaints within 36 hours and resolve them within 30 days.

13. Cross-border Data Transfers

We do not transfer your personal data outside India unless:

  • It is necessary for service delivery.
  • Adequate safeguards are ensured.
  • You provide explicit consent.

14. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies separately.

15. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Please review this page periodically.

16. Legal Jurisdiction

This Privacy Policy is governed by the laws of India, and any disputes will be subject to the jurisdiction of Kolkata High Court Only..

17. Contact Information

For questions, concerns, or privacy-related inquiries, contact:

CureStammering Institute
Website: [www.curestammering.com]
Email: [Official Email Address]
Phone: [Institute Contact Number]
Address: [Full Postal Address]