We understand that circumstances may change, and you may need to cancel your enrollment or appointment. All cancellation requests must be made in writing via email to our official contact address.
- For Individual Appointments (Consultations/Online Sessions):
Cancellations made at least 24 hours prior to the scheduled appointment will be eligible for rescheduling at no additional cost.
Cancellations made within less than 24 hours may incur a 50% cancellation fee, and rescheduling may be subject to availability. - For Programs, Workshops, or Courses:
Cancellations made at least 72 hours before the start of a program are eligible for a partial refund, subject to an administrative processing fee.
Cancellations made less than 72 hours before the program start date are non-refundable. - No-Show Policy:
Failure to attend a scheduled session without prior notice will be treated as a no-show and will be non-refundable.
All refunds, if applicable, will be processed within 7-10 business days to the original payment method.